Theatre and Function Technician
Band 3 $44.80 to $47.56 hourly rate inclusive of casual loading (plus super)
Casual
About the Role
There is an amazing opportunity to work within our Drum Theatre, Cultural and Community Hubs, administering bookings across a range of community facilities and cultural venues.
The Venue Bookings Officer will work within the Customer and Bookings team, within the Creative and Engaged City Department.
Your primary purpose in this position is to provide high-quality and efficient facility booking support within the Cultural and Community Hubs team.
The role involves:
- managing cultural and community facilities bookings,
- maintaining databases, handling financial operations services, and ensuring excellent customer service.
The Venue Bookings Officer supports community groups and other hirers in planning their events while working closely with the Venue Experience and Technical teams to ensure all aspects of event setup and facility maintenance are handled efficiently.
This position is primarily based at the Drum Theatre, part of a suite of cultural and community venues managed
by the Council. The role is situated within a dynamic, multipurpose environment that caters to theatre, function,
meeting, and event services. The role plays a crucial role in supporting both technical and venue operations.
While the primary focus is on the Drum Theatre, the role also provides technical services at other Council
cultural and community hubs and facilities as reasonably required by Council.
About You
The successful applicant will have a passion for working with the community and will need to address the Key Selection Criteria including;
- Relevant post-secondary qualifications (e.g. Certificate IV) in Venue Management, Community Development, Customer Service, or equivalent knowledge and skills gained through relevant experience.
- Significant experience in a small team environment, contributing to group and individual goals, using MS software and facility booking systems for administrative tasks such as financial data entry and reporting.
- Experience in a community setting delivering customer service and event support, including setup of AV, computer, or sound system equipment to meet technical requirements for civic and community facility clients.
- Flexibility to work across a variety of days and hours, including the availability for overtime or time in lieu (TIL)
- Strong interpersonal, written, and oral communication skills, with the ability to engage with diverse groups and resolve minor issues effectively.
Mandatory Requirements
- Working with Children Check and Police Check (ongoing).
- Level 2 First Aid and CPR (preferred).
- Reliable transport and ability to pass a physical functional capacity assessment.
Why Join Us?
- Be part of a team that values creativity, engagement, and community impact.
- Work in a supportive environment with opportunities for growth.
- Help deliver memorable experiences for our community.
To apply
If you’re passionate about community engagement and have the skills to deliver exceptional venue booking services, we’d love to hear from you!
- A brief cover letter
- Your resume
- Response to key selection criteria
You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks
Position Description: Theatre and Function Technician - 269KB
Further information: George Ward, 0466 579 285
Applications close: 5pm, Friday, 24 April 2026
