Heritage Hill Gardens

Application Information

Applying for jobs can feel like a job unto itself. Let us share our processes, requirements and a few tips to help you prepare and submit a winning application. Find out more below.

Did you know we offer student and trainee employment programs? These programs are a great way to get a ‘sneak peak’ of working in local government. Find out more on the Students, Volunteers and Work Experience page.

Are you looking for work in the City of Greater Dandenong but haven't found the right job with us? Find out about other work options in the City on the Local Employment page.


Before you apply

We recommend you type and save your resume, covering letter and statement addressing the selection criteria BEFORE you start your online application.

Once you start applying online, you will be asked to upload these documents. The system accepts files with the extensions .doc .docx .pdf

Below you will find further information on commonly asked questions during the application process.


Get a ‘sneak peak’ of working in local government through our student and trainee employment programs.    
Looking for work in the City of Greater Dandenong? Find out about other work options in the City.


What should I include in my application?

Please include:

  • a covering letter
  • a resume (CV) and
  • a document which addresses each of the key selection criteria. 

We recommend you prepare these documents before you commence your online application because you will be asked to upload them.

How are applicants selected for interview?

Every application is read and the recruiting manager assesses how well each applicant meets the selection criteria. The highest ranked applicants move through to the next stage which, as a minimum, involves an interview.

What are selection criteria?

The selection criteria describe the personal qualities, skills, abilities, knowledge and qualifications needed to do the job. The selection criteria are included in every Position Description. A link to the Position Description will always be included in a job advertisement. 

How should I demonstrate I meet the selection criteria?

We recommend a one or two page document which is separate from your cover letter and resume.  We suggest you list each of the key selection criteria and then write 1-2 paragraphs about how you have demonstrated the particular skill or quality. 

The most important thing is that you provide evidence through specific examples of what you have done and how well you did it.

It is best to provide relevant examples from your work, study or community roles. 

How do I apply other than online?

You can apply online or, if you prefer, mail your application to Organisational Development, City of Greater Dandenong, PO Box 200, Dandenong 3175 or drop it in at Council’s Civic Centre at 225 Lonsdale Street, Dandenong.  If you are mailing your application, please ensure you allow enough time for your application to be received by the closing date. 

What testing is undertaken?

You may be asked to do a practical test(s) as part of the selection process. Depending on the position, this could involve completing a work task, using a computer or giving a short presentation. Sometimes we ask you to complete a work preference assessment or psychometric test. Testing might be done the day at the time of your interview or at a later date.

You could also be asked to attend a functional assessment. This is a supervised test with an allied health professional who will provide an opinion as to whether you would be able to perform the essential (inherent) physical requirements of the job or whether you would be able to do so if reasonable adjustments or modifications were made to the job. 

You may also be required to provide evidence of a valid Working with Children Check and/or Police Check.

I live interstate. Who pays the cost to attend for interview?

Generally, you would pay the cost to attend for interview. To minimise the expense, we will often conduct a preliminary telephone interview before asking to meet you face-to-face.  Council does not usually pay relocation costs, however this would be negotiated at the time any offer of employment is made. 

What can I expect at interview?

You will be interviewed by a panel comprising the recruiting manager and (usually) two others. We have gender balanced panels. The panel will have a list of questions to ask and may ask follow-up questions based on your responses.

It is best to reply to questions by giving actual examples to support your application. If the panel contacts your referees to check your credentials, they may refer back to these examples. So always be truthful.

The Panel will be taking notes during your interview.. It is a way to compare applicants at the end of the interview process and rank candidates.

Following all interviews, the Panel will rank all interviewees and then decide upon a preferred candidate(s).

Will I be notified of the outcome of my application?

Yes. We will advise you about the outcome of your application, whether or not you have been successful.   

Timeframes and feedback

How long does the recruitment process take?

It will vary depending upon the job. Of course, our aim is to finalise the process as quickly as possible.  Notwithstanding any unforeseen circumstances, we would aim to have interviews commence within 2 weeks of the closing date for applications.

Workplace flexibility

I am interested in an advertised role but I would prefer full time/part time work. Can I still apply for the role?

We encourage you to inquire with the nominated contact officer before deciding not to apply as it may be possible that a flexible working option could be negotiated.

Do you offer sponsorship for overseas candidates?

Council may offer sponsorship to overseas candidates depending on the role type and eligibility. Please speak to the recruiting manager prior to applying for the job for more information. 

Application Process

I am having trouble uploading my application. What should I do?

Call the Organisational Development department on 8571 5136 and a member of the team will assist you and advise you of next steps.

How long will my details/application be kept on file?

In accordance with the privacy declaration that you signed when applying, your details will be kept on file indefinitely. Should a suitable position arise, the relevant recruiting manager may contact you to discuss the opportunity further.

I have changed my mind and would like to withdraw my application. Will this show on your system and will this go against me in future?

Your profile will show that you have withdrawn your application, however it will not affect any future applications that you submit to us.

Reference Checking

Who are the ideal referees I should provide?

It is preferable that the referee details supplied are at manager/supervisor level. Reference checking would not be carried out before your interview.  If we require additional background checks, we will be in contact to obtain your consent and advise you of the details.

How do you treat my personal information and is it safe?

All of your details are held confidentially within our online recruitment system and Council adheres to relevant Privacy legislation.