Family Support Case Manager

Work type
Temporary Full Time
Location
Dandenong
Department
Community Strengthening

Band 6 - $99,846 – $108,835 per annum (plus super)

2 x Positions - Temporary Full Time (2 years)

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the Role & About You

Youth and Family Services are seeking a highly skilled professional to join their Family Support Service. The Family Support Case Managers work within a multi-disciplinary team and have experience in the provision of case management to vulnerable families whereby there are concerns for the safety, stability, wellbeing, and development of the child/ren.

The position entails:

  • Support to vulnerable families with children and young people with the focus on the best interests of the child/ren.
  • Work in a multi-disciplinary team to deliver a high-quality confidential service that conforms to the legal and professional requirements, ensuring the safety and wellbeing of all families.
  • Provide case management to families referred through The Orange Door and Child Protection
  • Provision of MARAM assessment to vulnerable families and implement safety planning
  • Develop, facilitate, and evaluate child specific programs, including middle years groups for vulnerable children to enhance their social, practical, and emotional skills that strengthens their health and wellbeing and connection to school and community.
  • Develop, facilitate parenting support groups for families to obtain social, practical, emotional and educational support

Please ensure you address the key selection criteria outlined in the position description as part of your application.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

· Competitive salary

· Salary sacrifice childcare (where available)

· Flexible working options supported including hybrid work

· Access to learning & development programs including study assistance

· Reward & recognition programs

· Health initiatives

· Access to our support and wellbeing programs

· A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form including:

· A brief cover letter

· Your resume

· Response to key selection criteria

You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks

Position Description: Family Support Case Manager – 446.8 KB

Applications close: 5pm, Friday, 8 August 2025

Further information: Sylvia Marov, 8571 1789