Community Amenity Administration Officer - Internal Reviews
$73,955- $78,374 per annum (plus super)
Permanent Full Time
About Us
Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.
Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.
We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.
Are you ready to be a part of an exciting and transformative journey in the heart of one of Australia's most culturally diverse and thriving communities? Greater Dandenong City Council is an innovative and forward-thinking organisation, home to Melbourne's second-largest urban centre and a pivotal hub for manufacturing, retail and commerce in the State, Greater Dandenong boasts exceptional character and a vibrant, multicultural population that contributes to a rich cultural tapestry.
About the Role
An exciting opportunity to work in our Community Amenity Administration Team as an Administration Officer – Internal Reviews. The role sits within a multi-disciplinary and dynamic team, which provides support to the wider Community Amenity department.Your primary purpose in this position is to:
We are seeking a dedicated person who will use their excellent judgement, and legislative knowledge and experience to consider each infringement case on its own merit. You will be required to be transparent in your undertakings and be able to make fair and equitable decisions relating to infringement appeals whilst adhering to the required legal processes and practices.
This can include infringement notices issued in relation to: Parking, Animal, Planning and Environment, Littering, Public Health, Building, and Local Law related offences. The role also requires carrying out any administrative processes associated with the infringement review process.
About You
- Certificate in Business Management, or equivalent work experience in exercising appropriate discretion with regards to Acts and legislation, Acts or local laws, or proven ability to quickly develop the knowledge required.
- Have attention to detail and have excellent time management skills in order to meet strict legislative deadlines.
- Well-developed written and verbal communication skills.
- Effectively responding to members of the public from culturally and linguistically diverse (CALD) communities
- Remain impartial and transparent when dealing with customers around decision making and processes.
Benefits of working with us
Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.
Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.
Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club
For more information about our benefits, please visit our careers page: Working with Us
Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.
Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.
To apply
Applicants must adequately meet the requirements of the role and fully address the selection criteria contained in the position description. To view a copy of this position description, please click on the link below.
Community Amenity Administration Officer - Internal Reviews Position Description – 607.6 KB
Candidates may also be shortlisted for a formal interview during the advertising period.
You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.
The successful candidate will be asked to provide a current Victorian Driver's license, produce a clear Working with Children Check.
Applications close: 5pm, Tuesday 18th March 2025
Further information: Karen Smith, 8571 5161
